Privacy Policy

1. Introduction

Welcome to Reply247.ai. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

2. Information We Collect

We may collect personal identification information such as your name, email address, phone number, company name, and billing details when you register for an account, subscribe to our newsletter, or fill out a form.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform.
• Improve, personalize, and expand our services.
• Process your transactions and manage your account.
• Communicate with you, including for customer service, updates, and promotional purposes.
• Send you text messages and emails (subject to your consent).

4. SMS & A2P 10DLC Compliance (Crucial)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. We strictly value your privacy and do not sell, rent, or lease your contact data.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and comply with strict data protection standards.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including 256-bit encryption and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

8. SMS Communications and Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from ZAYAN GROUP LLC. SMS consent may be obtained through web forms, scheduling forms, service inquiries, or other explicit opt-in mechanisms where you are clearly informed that you are agreeing to receive text messages.

SMS messages may include service-related communications such as appointment confirmations, reminders, updates, and other operational messages. Marketing or promotional messages will only be sent where explicitly permitted by your consent.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message. You may also request help by replying HELP or by contacting us directly at support@reply247.ai

SMS consent is not a condition of purchase or engagement with our services.

9. End User Opt-In

End users opt in by visiting https://reply247.ai/contact, filling out the fields, and optionally selecting checkboxes to consent to receive transactional communications such as appointment confirmations, reminders, relevant follow-up messages & account notifications. Users may also opt in to receive marketing and promotional messages from ZAYAN GROUP LLC, including special offers, discounts, and product updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@reply247.ai
• Phone: (346) 394-8200